Latest COVID-19 dental guidance

COVID-19 news

Dental Treatment guidance from Scottish Government

20 June 2020

On 18th June we had the announcement from the Scottish First Minister that dental practices can open for urgent dental care from Monday 22nd June. 

Our practice will be opening on Monday 29thJune but we just wanted to be clear that this may not be business as usual.

The equipment will be recommissioned, tested, all instruments resterilised and appointment diary unblocked to urgent care next week before we open our doors to patients on Monday 29th June.

In the initial few weeks we will be seeing patients in need of urgent dental care. This includes who have called us in the last 3 months when we were closed. 

The treatments you are offered may be different to those you received before, depending on equipment availability and covid-19 alert level/phase level as determined by the guidance. 

It will take some time before services return to what you previously experienced as normal. Please be patient.

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to yours afety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our surgery.Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our practice follows infection control guidelines and regulations published by the governing bodies in Scotland. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our practice will communicate with you beforehand to ask some screening questions.You’llbe asked those same questions again at your appointment

  • We have handsanitiser and disposable towels available that we will ask you to use when you enter the practice.You will also find some in the reception area and other places in the practice for you to use as needed.

  • We have installed a temporary Perspex screen in our reception area (like those seen in lots of shops)

  • We no longer offer magazines, children’s toys and so forth, since those items are difficultto clean and disinfect.

  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling yourappointment.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

How you can help:

  With the exception of children and patients with carers, patients should comealone.

  During this period please could you limit the number of belongings that you bring to your appointment e.g.bags.coat.

  On arrival, please could you wait in your car/outsidethe practice and we will call when we are ready to take you in

At your appointment time we will invite you into the practice and you will be able to go straight to see the dentist, without having to wait in the waiting room

Payment should be made by card where possible

If you show symptoms following appointment booking, you should contact the ‚Äčpractice by phone

Please do not arrive without an appointment

Patients should come wearing a face covering if possible or be prepared to wear one.

While our toilets are currently for urgent use only please could you use the toilet before leaving home  

We will do our best to allow greater time between patients to reduce waiting times for you and to reduce the number of patients in the reception area at any one time

A distance of at least 2 metres must be observed if another patient is present in the dental practice

We are happy to answer any questions that you may have about the procedures described above which are designed to keep you, and every patient, safe in our practice. We value your trust and loyalty and look forward to seeing you again. 

If there are any queries please call the practice on the number 0141 8897227 or email

info@finessedental.co.uk

Regular updates can also be found by visiting new page on our website finessedental.co.uk and our page on facebook.com/finessedentalpaisley